Citroën UK Ltd (Citroën) and Banque PSA Finance UK trading as Citroën Financial Services (BPF)(collectively "We/our") are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Citroën UK Ltd of 221 Bath Road, Slough, SL1 4BA. If you have a finance agreement with Banque PSA Finance UK, the data controller will be Banque PSA Finance UK of Quadrant House, Princess Way, Redhill, Surrey, RH1 1QA.
INFORMATION WE MAY COLLECT FROM YOU
We may collect and process the following data about you:
Information that you provide by filling in forms on our site (http://www.citroencontractmotoring.co.uk). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfilment of your orders.
Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
We may obtain information about your general internet usage by using a cookie file which is stored on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate.
Cookies are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
|Session Cookie;||Randomly generated||
This cookie enables us to: Store information about your
|These cookies enable us to:
Estimate our audience size and usage pattern.
|For information about Google's cookies please see
Sharing tools in the form of Facebook and Twitter share buttons feature on this site, these third party websites may set a cookie if you are logged in to their service. Please refer to the facebook and Twitter cookie policies.
Except for essential cookies, all cookies will expire after 2 years.
For more comprehensive information on what cookies are and how they affect you please visit www.allaboutcookies.org.
WHERE WE STORE YOUR PERSONAL DATA
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
USES MADE OF THE INFORMATION
We use information held about you in the following ways:
- To ensure that content from our site is presented in the most effective manner for you and for your computer.
- To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
- To carry out our obligations arising from any contracts entered into between you and us.
- To allow you to participate in interactive features of our service, when you choose to do so.
- To notify you about changes to our service.
We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by [post or telephone].
- If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
- If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.
- If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please ensure the relevant box remains unchecked at the foot of our enquiry forms.
[We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.]
BANQUE PSA FINANCE AND THE USE OF FRAUD PREVENTION AGENCIES
If false or inaccurate information is provided and fraud is identified or suspected, details may be passed to fraud prevention agencies.
BPF and other organisations may also access and use this information to prevent fraud and money laundering, for example when:
- making decisions on credit, insurance and other facilities, about you, your financial associate(s), members of your household or your business;
- recovering debt and trace your whereabouts
- assessing insurance and financial risks
- checking insurance proposals and claims;
- checking details of job applicants and employees.
- verifying your identity; and
- carrying out statistical analysis to help with decisions about credit and account management
BPF, and other organisations that may access and use information recorded by fraud prevention agencies, may do so from other countries.
BPF can provide the names and addresses of the agencies used. If you would like a copy of your information held by them please contact us at the address below. The agencies may charge a fee.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org. For finance customers, please write to Banque PSA Finance UK at Quadrant House, Princess Way, Redhill, Surrey, RH1 1QA.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
ACCESS TO INFORMATION
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.